Privacy policy

Definitions of terms used in the charter

We will subsequently designate:

'Site' or 'service': the site https://www.fiilit.com and all of its pages.
'Editor': Feel Diffusion, responsible for the editing and content of the site.
'User': The Internet user visiting and using the site's services.

Introduction and role of the charter
This charter aims to inform you of the site's commitments with regard to respect for your private life and the protection of personal data concerning you, collected and processed during your use of the service.

By registering on the site, you agree to provide us with true information about yourself. The communication of false information is contrary to the General Conditions appearing on the site.
You can at any time make a request to Feel Diffusion to find out what information about you is held by Feel Diffusion, to object to their processing, to have it modified or deleted, by contacting the publication director at parfumduvoyage@fiilit.com.

Data collected on the site
The data collected and subsequently processed by the site are those that you voluntarily transmit to us by completing the various forms on the site. For certain content operations, you may be required to transmit data about you to third-party partners through their own services, more specifically during payments that you may make. We will not have said data, their collection and processing being governed by the conditions specific to these parties. We invite you to consult the conditions before communicating your data in this context.

Your IP address (identification number assigned to your computer on the Internet) is collected automatically. You are informed that the service may implement an automatic tracking process (Cookie), which you can prevent by modifying the relevant settings of your internet browser, as explained in the general conditions of this site. These Cookies (small text files) allow us to track your browsing, update your basket, recognize you on your next visit and secure your connection. To find out more and configure the trackers: http://www.cnil.fr/vos-obligations/sites-web-cookies-et-autre-traceurs/que-dit-la-loi/

The contact details of users of the site who have registered on it will be saved, in compliance with the provisions of the data protection and freedom law of January 6, 1978. In accordance with the latter, they have a right of access, withdrawal , modification or rectification of the data they have provided. To do this, they simply need to make a request to the following email address: parfumduvoyage@fiilit.com, or by mail to Feel Diffusion, 8 rue de Paris, 91570 Bièvres, France.

The collection of members' personal data by the publisher of this site has been the subject of a declaration to the French authority for the protection of personal data (the Commission Nationale de l'Informatique et des Libertés – CNIL) under the number 1895936.

Purposes of the data collected
The data identified as mandatory on the site forms are necessary in order to benefit from the corresponding functionalities of the site, and more specifically from operations on the content offered within it. The data collected automatically by our service may make it possible to produce statistics regarding the consultation of its web pages.

Recipients and use of collected data
Your data collected by us is processed for the purposes of carrying out operations on the content of the service.

You may receive emails from our service, particularly in the context of newsletters. You can request to no longer receive these emails by contacting us at parfumduvoyage@fiilit.com or on the link provided for this purpose in each of the emails sent to you.

For certain data only, identified in the corresponding form, and subject to your voluntary and active acceptance through said form, you agree that your data will be transmitted to our commercial partners for marketing or advertising purposes. We inform you that such transmission to third parties excludes all banking data concerning you. These business partners may send you information by email as part of specific and occasional promotional operations. These partners are specially chosen by https://www.fiilit.com based on the quality of their products and services. You can request to no longer receive these emailss at any time by contacting us at parfumduvoyage@fiilit.com or on the link provided for this purpose and inserted at the footer of each of the emails sent to you.

Data security
You are informed that your data may be disclosed in application of a law, a regulation or under a decision of a competent regulatory or judicial authority or, if this proves necessary, for the purposes, for the 'Publisher, to preserve his rights and interests. Duration of data retention

The data is stored by the site host, whose contact details appear in the Legal Notices of the site, and is kept for the duration strictly necessary to achieve the purposes referred to above. Beyond this period, they will be kept for exclusively statistical purposes and will not give rise to any exploitation of any nature whatsoever.


Review Management
FiiLiT.com parfum du voyage is committed to loyalty and transparency on online platforms, particularly in the reviews left by Internet users. We comply with French law Decree No. 2017-1436 of September 29, 2017 relating to information obligations relating to online consumer reviews. In other words, we make it clear that customer reviews will be moderated, could be modified according to certain criteria such as spelling, grammar, etc. but that we will never change the meaning of the text.
For each review, we clearly specify their publication date, classified in chronological order from the most recent to the oldest. You can thus observe the consumption experience with better knowledge. In addition, we set up compensation in exchange for issuing comments specified in a clear and transparent manner when sending your opinion.
We undertake to moderate your opinions within a maximum period of 21 days, although in general we publish within 2-3 working days. In addition, we retain the possibility, if necessary, of contacting the consumer author of the opinion, the possibility or not of modifying an opinion and, if necessary, the methods of modifying the opinion and finally the reasons justifying a refusal to publish the opinion. Finally, we keep reviews for a period of 5 years.
So, the goal is really to guarantee the sincerity of the comments in an intelligible way. This device is to help you choose a verified purchase (or equivalent), in order to help the Internet user distinguish genuine feedback. So, help us share your consumption experiences by leaving a little comment.

Consent to the use of personal data – Chatbot
By interacting with our chatbot, you agree that your personal data will be collected and processed in accordance with applicable legislation, including the General Data Protection Regulation (GDPR). Here is how we use your information:

Data collected:
We collect certain personal information such as your name, email address, phone number, preferences, and any other information you choose to share during your interaction with the chatbot.

Purposes of data collection:
The data you provide is used to improve your user experience, personalize recommendations, and respond to your questions or requests.

We may also use this data for analytical purposes to improve our services and our chatbot.

Data retention period:
Your personal data is retained for as long as necessary to achieve the purposes for which it was collected, or in accordance with legal requirements.

Data sharing:
Your information will only be shared with our data processing partners, only for the purposes defined above, and it will not be sold to third parties.

Your rights:
You have the right to request access, rectification, deletion, or limitation of your personal data. You also have the right to withdraw your consent at any time.
To exercise these rights, please contact us at the following address: parfumduvoyage@fiilit.com or on whatsapp at +33783987775.

Data security:
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure or destruction.

Consent:
By continuing to use this chatbot, you expressly consent to the collection and processing of your personal data as described in this document.

If you have any questions regarding the use of your personal data or compliance with the GDPR, do not hesitate to contact us directly.

All rights reserved – 06.09.2024