Privacy policy

Definitions of terms used in the charter

Hereinafter, the following terms will be referred to:

'Site' or 'service': the website https://www.fiilit.com and all of its pages.
'Publisher': Feel Diffusion, responsible for the publication and content of the site.
'User': The Internet user visiting and using the site's services.

Introduction and role of the charter

This charter aims to inform you of the site's commitments with regard to respecting your privacy and the protection of your personal data, collected and processed during your use of the service.

By registering on the site, you agree to provide us with accurate information about yourself. Providing false information is contrary to the Terms and Conditions on the site.
You may at any time request information from Feel Diffusion to know what information about you is held by Feel Diffusion, to object to its processing, or to have it modified or deleted by contacting the publication director at parfumduvoyage@fiilit.com.

Data Collected on the Site

The data collected and subsequently processed by the site is that which you voluntarily transmit to us by completing the various forms on the site. For certain content-related transactions, you may be required to transmit data about yourself to third-party partners through their own services, more specifically when you make payments. We will not have access to this data, as their collection and processing are governed by the terms and conditions specific to these parties. We invite you to consult the terms and conditions before communicating your data in this context.

Your IP address (identification number assigned to your computer on the Internet) is collected automatically. You are informed that the service may implement an automatic tracking process (Cookie), which you can prevent by modifying the relevant settings in your internet browser, as explained in the general conditions of this site. These Cookies (small text files) allow us to track your browsing, update your shopping cart, recognize you on your next visit and secure your connection. To find out more and configure trackers: http://www.cnil.fr/vos-obligations/sites-web-cookies-et-autres-traceurs/que-dit-la-loi/

The contact details of users of the site who have registered on it will be saved, in compliance with the provisions of the Data Protection Act of 6 January 1978. In accordance with the latter, they have the right to access, withdraw, modify or rectify the data they have provided. To do so, simply send a request to the following email address: parfumduvoyage@fiilit.com, or by mail to Feel Diffusion, 8 rue de Paris, 91570 Bièvres, France.

The collection of members' personal data by the publisher of this site has been declared to the French data protection authority (the Commission Nationale de l'Informatique et des Libertés – CNIL) under number 1895936.

Purposes of the data collected

The data identified as mandatory on the site's forms is required to benefit from the site's corresponding features, and more specifically, to carry out operations on the content offered within it. The data collected automatically by our service may be used to compile statistics regarding the consultation of its web pages.

Recipients and Use of Collected Data

Your data collected by us is processed for the purposes of performing operations on the service's content.

You may receive emails from our service, particularly in the context of newsletters. You can request to no longer receive these emails by contacting us at parfumduvoyage@fiilit.com or via the link provided for this purpose in each of the emails sent to you.

For certain data only, identified in the corresponding form, and subject to your voluntary and active acceptance through said form, you agree to the transmission of your data to our commercial partners for marketing or advertising purposes. We inform you that such transmission to third parties excludes all banking data concerning you. These business partners may email you information for specific, one-off promotional purposes. These partners are specifically selected by https://www.fiilit.com based on the quality of their products and services. You can request to no longer receive these emails at any time by contacting us at parfumduvoyage@fiilit.com or via the link provided for this purpose and included in the footer of each email sent to you.

Data Security

You are informed that your data may be disclosed in accordance with a law, regulation, or by virtue of a decision of a competent regulatory or judicial authority, or, if necessary, for the Publisher to protect its rights and interests. Data Retention Period

The data is stored with the website host, whose contact details are provided in the website's Legal Notices, and is kept for the period strictly necessary to achieve the purposes mentioned above. Beyond this period, they will be kept for exclusively statistical purposes and will not be used for any purpose whatsoever.

Review Management

FiiLiT.com parfum du voyage is committed to loyalty and transparency on online platforms, particularly in the reviews left by Internet users. We comply with the French law of Decree No. 2017-1436 of September 29, 2017 relating to information obligations relating to online consumer reviews. In other words, we make it clear that customer reviews will be moderated, could be modified according to certain criteria such as spelling, grammar, etc., but that we will never change the meaning of the text.
For each review, we clearly specify their publication date, listed in chronological order from the most recent to the oldest. This allows you to better understand the consumer experience. In addition, we provide compensation in exchange for the submission of comments that are clearly and transparently specified when you submit your review.
We undertake to moderate your reviews within a maximum of 21 days, although we generally publish within 2-3 business days. In addition, we retain the option, if necessary, to contact the consumer who wrote the review, to determine whether or not it is possible to modify a review and, if so, the terms for modifying the review, and finally the reasons for refusing to publish the review. Finally, we retain reviews for a period of 5 years.
Thus, the goal is truly to guarantee the sincerity of the comments in an intelligible manner. This tool is designed to help you choose a verified purchase (or equivalent), and to help users identify genuine feedback. So, help us share your consumer experiences by leaving a short comment.

Consent to the use of personal data – Chatbot

By interacting with our chatbot (website and WhatsApp), you agree to the collection and processing of your personal data in accordance with applicable legislation, including the General Data Protection Regulation (GDPR). Here's how we use your information:

Data collected:

- We collect certain personal information such as your name, email address, preferences, and any other information you choose to share when interacting with the chatbot.

Purposes of data collection:

- The data you provide is used to improve your user experience, personalize recommendations, and respond to your questions or requests.
- We may also use this data for analytical purposes to improve our services and our chatbot.

Data retention period:

- Your personal data is retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Data Sharing:

- Your information will only be shared with our data processing partners, solely for the purposes defined above, and will not be sold to third parties.

Your Rights:

- You have the right to request access to, rectification, deletion, or restriction of the processing of your personal data. You also have the right to withdraw your consent at any time.
- To exercise these rights, please contact us at parfumduvoyage@fiilit.com or via WhatsApp at +33783987775.

Data Security:

- We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Consent: