Refund policy

Guaranteed satisfaction or your money back.

If one of our products does not satisfy you or if it is damaged, you have the option of sending it back to us! You have 14 days to ship your products back to us.

We tolerate the return of our products only if they are in their original condition, in their packaging and unused.

In the event of problems with your order, reshipping costs will be borne by FiiLiT.

We will replace or refund the products returned by transfer within 30 days.

In order to guarantee the return of the products, you must send us an email to the following address or by post to 8 rue de Paris 91570 Bièvres, France explaining the causes of the return.

Transport costs are your responsibility unless there is a problem with the order.